TAILOR-MADE TO FIT YOUR NEEDS!

24-hour Telephone Banking
719.765.4444
1.888.765.4001

Call TOTAL ACCESS Information Line

As part of our continuing effort to provide you, our customer, with the best service possible, we are pleased to introduce our 24-hour account inquiry system.

TOTAL ACCESS is unique among bank information systems. For our customers using touch-tone phones, you may quickly and easily move through the system via TOUCH-TONE. Touch- tone customers may also use a combination of TOUCH-TONE and VOICE commands. For our customers using rotary phone systems, you may access the system entirely with VOICE commands!

EASY AS A - B - C

1. Dial the TOTAL ACCESS telephone number from any phone. After a brief introduction you will be presented with a list of options. Your choices are:
   • (1) for Checking
   • (2) for Savings
   • (3) for CDs
   • (4) for Loans
   • (5) for Community Bulletin Board #
   • (6) for Other Bank Services
   • (8) for System Tutorial
   • (0) to Transfer to Voice Mail
2. You may "say" or "press" the appropriate number, as shown above, on your telephone keypad. Remember to wait for the beep before speaking.
3. After you have made your selection you will be asked to enter your account number and security code. By "voice", say each number after the beep. Your account balance will be played automatically. It's that simple!

TOTAL ACCESS SERVICES

TOTAL ACCESS will provide you with the following information, 24 hours a day:

• Checking - 1
  Current & Available Balance
  History of Withdrawals and Deposits
  Lookup by Check # or Amount
  Receive a Statement Fax
  Transfer Funds
  Interest Information
• Savings - 2
  Current & Available Balance
  History of Withdrawals & Deposits
  Receive a Statement Fax
  Transfer Funds
  Interest Information
• CD's - 3
  Principal Balance
  Maturity Date
  Date/Amount of Last Interest Payment
  Date/Amount of Next Interest Payment
  Interest Information
  Previous & Current Year's Interest
• Loans - 4
  Current Balance
  Date & Amount of Next Payment
  Date & Amount of Last Payment
  Payoff Information
  Maturity Date
  Interest Information
• Community Bulletin Board - 5
  Community Service Messages
• Other - 6
  Report Lost or Stolen ATM Cards

ADDITIONAL INFORMATION

• * Pressing the "star" key at any time returns you to the previous menu. Voice callers may say "stop".
• # Pressing the "pound" key at any time returns you to the main menu. Voice callers may say "cancel". The pound" key ends the call from the main menu.
• 8 The "eight" key gives you a detailed system tutorial.
• 0 The "zero" key transfers you to a voice mailbox.
• While listening to your withdrawal and deposit transactions, you may also use these features:
• 7 Allows you to hear missed information by "rewinding" to the last transaction each time the "seven" key is pressed.
• 9 Allows you to skip ahead by "fast forwarding" to the next transaction each time the "nine" key is pressed.

TOTAL ACCESS

TOTAL ACCESS allows callers with touch-tone phones to move quickly through the system. It is not necessary to listen to the prompts. Callers may begin entering choices using touch-tone as soon as the system answers the phone. Once you have become familiar with the system, you can obtain your account information by entering your menu choices, account number (followed by a # key to end) and security code in succession without ever having to listen to a single prompt.